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Im having an issue with submitting my release

If you experience an ‘Error submitting the release’ alert, or are experiencing another type of system error message while attempting to submit a release, check the following details and retry submitting your release:

  • Ensure the “Required Artist” that is selected in the “Artists” section in the Settings page is included as a releasing artist on the release. If you are in need of multi-artist / label distribution capabilities, please submit a request for consideration for a Venice label subscription.

  • Ensure at least one primary artist is add on the ‘Release Details’ and ‘Tracklist’ sections.

  • Ensure any audio or video files have been successfully ingested on the release. You can confirm successful ingestion by selecting the ‘Play’ button next to the track. If you see a ‘File for track not found’ error, re-ingest the file(s).

  • If you have selected submit an album with a pre-order date, ensure you have checked at least one Instant Grat track and set and Instant Grat date. If you do not wish to have a track be made available for stream or download before the release date, check at least one Instant Grat track and set the date to match the global release date

If you continue to experience submission issues, submit a support request with the Venice Support team.

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