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My release was delivered to the wrong artist page. Help!

For Spotify, wrong artist page mapping requests are serviced through Spotify for Artists content mismatch for:https://artists.spotify.com/c/content-mismatch

For Amazon Music, wrong artist page mapping requests are serviced only through the Amazon Music for Artist app:

  1. These request must be submitted self-service via the Amazon Music for Artists app. Instructions below:

    If you’re online:

    1. Go to https://artists.amazonmusic.com

    2. Click Get Started

    3. Sign into your Amazon account (Tip: If you have multiple Amazon accounts, use the account you used to claim your artist profile; if not yet claimed, use the account profile you prefer to associate with your artist profile)

    4. Once signed in, input this URL into your web browser:

    If you’re using the mobile app (available in your app store):

    1. Sign into your Amazon account (Tip: If you have multiple Amazon accounts, use the account you used to claim your artist profile; if not yet claimed, use the account profile you prefer to associate with your artist profile)

    2. Click on the Settings icon in the top right-hand corner of the screen

    3. Click Report Issue

    4. Complete the form and click submit

    Please allow up to 4 weeks for changes to reflect on Amazon Music.

For support with other streaming platforms, submit a request to the Venice Support team:

  • Artist Name

  • UPC

  • ISRC

  • The correct artist page on the streaming platform (if a new profile needs to be created, please state in the body of the message)

Please allow for a minimum of 2 business days for mapping requests to be processed by major DSPs (processing may take longer, especially for regional music platforms)

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